FAQ

Selecting VERABELLA Products

Which cleanser is right for me?

Which Verabella cleanser to choose depends on your skin type and concerns. 

Verabella cleansers

Oily and Combination skin types should see great benefit from our Grapefruit Deep Pore Cleanser, which gently exfoliates and clarifies congested skin to soothe and prevent blackheads and acne. The jelly-like cleanser contains skin-safe microexfoliants to effectively clean out pores, slough off dead cells, and purge excess oil without overdrying. 

For Normal to Dry skin, Chamomilk is our luxuriously rich cleansing cream. It thoroughly but gently cleanses even the most sensitive skin to reveal a fresh and moisturized finish. Ordering Chamomilk? Consider Honey Almond Oatmeal Scrub for your weekly exfoliator.

Which moisturizer should I choose?

We offer a range of moisturizers to address different skin types and concerns. Depending on your climate and the the state of your skin, your ideal moisturizer may change depending on the season or your skin’s unique needs. It is common to use different moisturizers throughout the year or over time. We encourage you to try all of our moisturizers to see which your skin prefers. While they all can be used by all skin types, some general guidelines are below.

Verabella Cucumber Aloe MoistureScreen SPF 45+

Cucumber Aloe MoistureScreen with SPF 45+ (with or without tint) provides daily sun protection in a lightweight, nourishing formula all skin types will love. It does more than just protect... it actually improves the condition of your skin during use. Apply over serum and reapply as needed throughout the day. 

Verabella Moisturizers - which is lightest, which is heavy?

Citrus Sorbet Oil-Free Moisturizer is a lightweight moisturizer that clarifies, tones, and helps to regulate oil production. It is especially well-suited to Oily and Acne-Prone skin, and some users consider it their day and night cream. (When using during the day, be sure to apply SPF.) 

Hydrating Silk Lotion and the thicker Rich Regenerative Cream are creamy moisturizers often chosen for Normal and Dry skin. These should be applied after cleansing and serum, followed by SPF if necessary. 

Good Night Dream Cream, our sumptuous glycolic night cream for all skin types, works as a virtual “sleeping mask” to minimize the appearance of fine lines and wrinkles and reveal a fresher, more youthful visage by morning. Some users like to by alternating GNDC with another moisturizer.

Still not sure? Try our Verabella Face Moisturizer Collection.

Bella Rosa Calming Skin Creme

Formulated to meet the needs of even the most sensitive skin, Bella Rosa Calming Skin Crème envelops the skin in rich moisture, balances oil, and delivers soothing antioxidants. It is often used by people with redness from rosacea, eczema, and other sensitivities. Some users consider it their day and night cream. (When using during the day, be sure to apply SPF.) 

What’s the difference between the gels?

Both of our gels are soothing and calming to irritated skin, with slight differences to meet the needs of different skin types and concerns. 

Verabella Soothing Healing Gels

Our incredibly popular Aloe Tea Tree Healing Gel not only provides after-sun care, but also serves as a smoothing aftershave, clarifying mask, and protective shield especially suited to Oily and Combination skin types and Acne-Prone skin.

Less astringent Aloe Azulene Soothing Hydro Gel also calms red and irritated skin, but with a more hydrating finish, making it well-suited to Normal and Dry skin types. As a protective shield, it imparts more moisture while cooling and soothing. Try it in our Summer Set for protection and restoration before, during, and after sun exposure (and save money to boot!).

Can you recommend a regimen?

If you’re just starting out with a skincare regimen or have a specific concern to target, it can be difficult to figure out what you need. We have put together a few simple regimens for some of the most common concerns, with products to Cleanse/Tone, Treat, and Moisturize: 

        • Regimen for Oily Skin

        • Regimen for Acne

        • Anti-Aging Skincare Regimen

        • Men’s Skincare Regimen

        • Skincare Regimen for Sensitive Skin

Behind the Scenes at VERABELLA

Who are some of your famous clients?

For over 25 years, it has been our honor to care for some of the most glamorous faces in Hollywood at the spa and even on film sets. (Keep your eyes on our press page or follow us on Instagram for occasional updates.) But in our eyes, everyone who walks through our doors deserves the star treatment in a warm, friendly atmosphere. We promise to give you the same exceptional care celebrities have come to expect.

Do you have parking at the spa?

Depending on the time of day, you may find metered street parking pretty easily. There’s also underground self-parking in our building (301 North Canon Drive), with an attendant on duty, just steps away from our entrance.

Is tipping included with services?

All stated prices are for services only and do not include add-ons, products, or optional gratuity. If you find you have received excellent service, you may opt to tip your facialist (by cash, credit card, or directly to their Venmo account) at the end of your visit.

What is your cancellation policy?

We understand that life happens and sometimes schedules change.

As soon as you know you cannot make your appointment, please call or text us at your earliest convenience. We always prefer to reschedule rather than cancel, so let us know a better time that works for you and we will do our best to flex with changes to your calendar. As much notice as possible allows us a chance to fill the slot from our waiting list.

Please provide at least 48 hours notice if you cannot make an appointment. We try to be as accommodating and possible but, depending on exact circumstances, may ask that you pay for no-shows or last-minute cancellations.